When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing.
In these cases, you shouldn't be charged more than your plan's co-payments, coinsurance and/or deductible.
If you believe you’ve been wrongly billed, contact https://www.cms.gov/nosurprises/consumers for more information about your rights.
The federal phone number for information and complaints is: 1-800-985-3059.