Insurance plans can be confusing. Our knowledgeable staff will work with you and your insurance company to determine what is covered. Below are some commonly used insurance terms and how they apply to Columbus Community Hospital.
Health insurance card:
We request that you bring your insurance identification card every time you come to CCH. This will enable us to file your claim properly, as most plans have special requirements. Please remember that your insurance policy is a contract between you and your insurance company, and you have the final responsibility for payment of your hospital bill.
Preferred provider organization (PPO):
Please check your policy booklet from your health insurance provider to ensure that Columbus Community Hospital and your physician participate in your health care plan, or are “in-network.” Your plan may have special requirements, such as a second surgical opinion or pre-certification for certain tests or procedures. It is your responsibility to make sure the requirements of your plan have been met. If your plan’s requirements are not followed, you may be financially responsible for all or part of the services rendered at CCH.
Columbus Community Hospital is a preferred provider organization (in-network) for the following health insurance providers:
Medicare:
We request that you bring your Medicare card and supplemental insurance card every time you come to CCH. This enables us to verify eligibility and process your Medicare claim. Deductibles and co-payments are your responsibility. If you have questions about Medicare, call 1-800-MEDICARE (1-800-633-4227) or visit medicare.gov.
Medicare Advantage Plan:
Medicare Advantage Plans are not traditional Medicare.
They are a Medicare replacement plan, not a Medicare supplement. These claims are sent to the insurance company noted on your card. We request that you bring your Medicare Advantage card each and every time you come to Columbus Community Hospital. Columbus Community Hospital is contracted with Medica Advantage currently. We are not contracted with any other plan and are not required to accept your plan, other than for emergency care. At this time, we will accept your non-contracted Medicare Advantage Plan on a day-by-day basis. However, we reserve the right to not accept your non-contracted Medicare Advantage Plan in the future.
Medicaid:
We request that you bring your current Medicaid card and Medicaid Managed Care card each and every time you come to CCH. This will enable us to obtain the necessary information from your Medicaid card and send it to the appropriate Medicaid Managed Care Plan or Nebraska Medicaid. Please remember that it is your responsibility to provide us with your Medicaid information. If this is not provided, you will be held financially responsible for payment of your hospital bill.
If you have questions about Medicaid, call 402-471-3121 or visit Medicaid Services.
Third-party liability:
CCH does not file claims for third-party liability, such as auto accidents. These claims are sent directly to you for follow-through. It is your responsibility to ensure these claims have been paid.
Workers' compensation:
If your health care visit is to be paid by worker's compensation, you will need to provide a CCH registration employee with your employer's name and complete address. Your worker’s compensation claim will then be sent to your employer.
For additional information on CCH’s patient accounts department, please visit the Patient Financial Information page of our website, call us at 402-562-3159 or email patientaccounts@columbushosp.org.
Columbus Community Hospital
4600 38th St.
Columbus, Nebraska 68602-1800