CCH’s Patient Accounts Department files patients’ health insurance claims. A "personal" patient account associate can help patients with bill payment or other financial arrangements. The patient account associate acts as a Patient Advocate.
Below is a breakdown of some common insurance terms and how they apply to Columbus Community Hospital:
Health Insurance Card:
We request that you bring your insurance identification card each and every time you come to CCH. This will enable us to file your claim properly, as most plans have special requirements. Please remember that your insurance policy is a contract between you and your insurance company and you have the final responsibility for payment of your hospital bill.
Preferred Provider Organization (PPO):
Please check your policy booklet from your health insurance provider to ensure that Columbus Community Hospital and your physician participate in your health care plan or are “in-network”. Your plan may have special requirements, such as, a second surgical opinion or pre-certification for certain tests or procedures. It is your responsibility to make sure the requirements of your plan have been met. If your plan’s requirements are not followed, you may be financially responsible for all or part of the services rendered at CCH.
Columbus Community Hospital is a Preferred Provider Organization (in-network) for the following health insurance providers:
- Blue Cross/Blue Shield
- Midlands Choice
We request that you bring your Medicare card and Supplemental Insurance card each and every time you come to CCH. This enables us to verify eligibility and process your Medicare claim. Deductibles and co-payments are the responsibility of the patient.
If you have questions about Medicare, call 1-800-MEDICARE (1-800-633-4227) or visit www.medicare.gov
Medicare Advantage Plan:
Medicare Advantage Plans are not traditional Medicare.
They are a Medicare Replacement Plan, not a Medicare Supplement. These claims are sent to the insurance company noted on your card. We request that you bring your Medicare Advantage card each and every time you come to CCH. CCH has not signed a contract with any Medicare Advantage Plan. Other than Emergency Care, CCH is not required to accept your Medicare Replacement Plan. At this time, we will accept your Medicare Advantage Plan, on a day-by-day basis. However, we reserve the right to not accept your Medicare Advantage Plan in the future.
We request that you bring your current Medicaid card and Medicaid Managed Care card each and every time you come to CCH. This will enable us to obtain the necessary information from your Medicaid card and send it to the appropriate Medicaid Managed Care Plan or Nebraska Medicaid. Please remember that it is your responsibility to provide us with your Medicaid information. If this is not provided, you will be held financially responsible for payment of your hospital bill.
If you have questions about Medicaid, call (402) 471-3121 or visit http://dhhs.ne.gov/Pages/Medicaid-Services.aspx
CCH does not file claims for third-party liability, such as, auto accidents. These claims are sent directly to you for follow-through. It is your responsibility to ensure these claims have been paid.
If your health care visit is to be paid by Worker's Compensation, you will need to provide a CCH registration employee with your employer's name and complete address. Your Worker’s Compensation claim will then be sent to your employer.
Patient Accounts Department
Columbus Community Hospital
4600 38th Street
Columbus, Nebraska 68602-1800